HEALTHCARE · ARIA AGENT

Your patients are calling. Are you always there?

Aria is an AI receptionist for dental and medical practices. Answers every call 24/7, books appointments, and transfers emergencies instantly — so your front desk can focus on patients in the room.

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Clinic reception desk for patient calls

Healthcare front desk

Patient calls, bookings, and escalation coverage.

Live in Production

Coverage

24/7

Languages

Hindi + regional

Control

Human approval

Systems

ERP / CRM / EHR

Aria voice agent

Hear Aria before the demo.

Switch languages and play a recorded sample before the demo.

Recorded samples only. No live voice API runs in the browser.

Voice agents

Aria

Healthcare receptionist · Warm Indian, patient, reception-trained

Voice sample selected

Hindi sample

Recorded MP3
Aria

नमस्ते, रिवरसाइड डेंटल में कॉल करने के लिए धन्यवाद। मैं Aria, आपकी AI असिस्टेंट बोल रही हूं। मैं appointment book करने या urgent symptoms के लिए clinic team से connect करने में मदद कर सकती हूं।

English meaning

Thank you for calling Riverside Dental. This is Aria, your AI assistant. I can help book an appointment or connect you to the clinic team for urgent symptoms.

Clinic reception area where patients call for appointments

Tuesday, 6:40 PM · clinic phone still ringing

Patients do not care whether it is peak hour. They just need someone to pick up.

Role: Practice manager

Human workflow

The AI handles the call. Your people still own the relationship.

1

Patient

A worried patient calls after hours.

Aria answers calmly, explains the recording notice, collects the appointment request, and listens for emergency language.

Front desk

Staff return to a complete handoff.

The team sees the caller, requested time, patient status, transcript, and whether the call needs urgent escalation.

Doctor

Urgent calls still reach a human.

Pain, bleeding, breathing issues, or configured emergency phrases trigger the on-call handoff path.

The problem with your front desk today.

Calls go unanswered

During busy clinic hours, 30–40% of patient calls go to voicemail. Those patients book elsewhere.

Staff time wasted on repetitive calls

60% of inbound calls are appointment requests. Your trained staff spend half their day on hold music.

Emergencies slip through

A patient calling about chest pain after hours hits voicemail. Aria detects emergency keywords and transfers to your on-call number immediately.

A real patient call. 87 seconds.

This is what your patients hear when Aria answers.

Live Call · Riverside Dental

Duration: 0:87 · Appointment booking

AriaThank you for calling Riverside Dental. This is Aria, your AI assistant. This call may be recorded for quality purposes. How can I help you today?
PatientHi, I'd like to book an appointment for a cleaning.
AriaOf course! May I have your name please?
PatientSarah Chen
AriaThank you Sarah. Are you an existing patient?
PatientYes, I've been coming for about 2 years.
AriaPerfect. What days and times work best for you?
PatientWeekday mornings, preferably Tuesday.
AriaI'll note Tuesday mornings. Our staff will confirm your appointment and send you an SMS with the details. Is there anything else I can help you with?
PatientNo, that's all. Thanks!
AriaThank you Sarah. Have a great day!

Booking captured — email sent to practice staff

Everything your team expects from an AI phone agent.

24/7 Call Coverage

Aria answers every call — during hours, after hours, weekends. Your practice never misses a patient.

Healthcare Privacy Controls

Recording disclosure, retention settings, access controls, and audit logs are configured before go-live. HIPAA or BAA requirements are scoped contractually for eligible US deployments.

Smart Escalation

Emergency keywords (pain, bleeding, can't breathe) trigger instant warm transfer to your on-call line.

EHR Integration

Adapters for Dentrix, OpenDental, and custom EHR. Booking intents pushed directly to your system.

Instant Staff Alerts

Every booking captured triggers an email + SMS to your front desk with all patient details.

Weekly Digest

Every Monday: call volume, bookings, escalations, and missed opportunities — straight to your inbox.

Works with your existing systems.

TwilioDeepgramAnthropic ClaudeElevenLabsDentrixOpenDentalSendGridAzure

Live results

Measured where it matters.

4,200+

Patient calls handled

0

Calls missed

<4 min

Average call to booking confirmation

Start a pilot in 72 hours.

One Twilio number. One practice. No IT project. We configure Aria with your practice name, hours, and staff email. You go live the next business day.

Book a Demo →