01 / Answer
Caller speaks naturally.
A distributor, patient, or lead calls the same phone number. The AI answers in the configured language and follows your script.
No portal. No app. No caller retraining.
VoiceAxis AI
AI Agents That
Answer
Every Call.
Deploy voice AI across healthcare, FMCG, banking, and NBFC. Every call answered. Every order captured. Every lead qualified. In Hindi, Tamil, Gujarati — or English.
Live FMCG order capture / Human approval before system push / Hindi + regional language flows
Live use case
FMCG order
Call time
87 sec
Active call
A G Enterprises
Distributor
Mango Juice 1L, 3 cartons. Masala Chips 50g, 10 cartons.
Priya
Confirmed the two SKUs, read the quantities back, and asked for approval.
Outcome captured
2 SKU order captured and queued for human approval.
Language
Hindi
SKUs
Mango Juice 1L, Masala Chips 50g
System
ERP push gated
Sales ops reviews the order, edits if needed, then approves the ERP push.
Voice agents
Hear every agent before you book a demo.
Choose an agent, switch between Hindi, Tamil, Punjabi, and Gujarati, then play the recorded voice sample.
Recorded samples only. No live voice API runs in the browser.
Voice agents
Aria
Healthcare receptionist · Warm Indian, patient, reception-trained
Hindi sample
Recorded MP3
Aria
नमस्ते, रिवरसाइड डेंटल में कॉल करने के लिए धन्यवाद। मैं Aria, आपकी AI असिस्टेंट बोल रही हूं। मैं appointment book करने या urgent symptoms के लिए clinic team से connect करने में मदद कर सकती हूं।
English meaning
Thank you for calling Riverside Dental. This is Aria, your AI assistant. I can help book an appointment or connect you to the clinic team for urgent symptoms.
Live FMCG order capture
Healthcare receptionist pilot ready
Human approval before ERP push
Hindi + regional language workflows
From call to confirmed outcome
The proof is the handoff,
not the voice demo.
VoiceAxis is built around the complete operating loop: answer the call, capture the business outcome, and let your team approve before anything reaches a downstream system.
02 / Capture
The call becomes structured data.
Order items, appointment intent, caller details, urgency, and confidence are extracted while the conversation is still live.
Transcript, fields, and confidence stay visible.
03 / Approve
Your team controls the push.
Captured outcomes sit in a review queue. Ops can approve, edit, retry, or escalate before ERP, CRM, or EHR updates happen.
0 downstream pushes without human approval.
Outcome queue
Intent detected
Fields captured
Approval pending
Caller intent
Captured SKUs
Approval status
ERP push pending
System diagrams
Show the operating system,
not just the conversation.
These diagrams make the implementation concrete: where the call enters, how it becomes structured data, and where human control sits before system updates.
Phone line
Caller dials existing number
Twilio, Exotel, or routed business number
Streaming audio
Speech captured live
Turn-by-turn transcript and language context
AI agent
Policy-led conversation
Script, guardrails, confirmation loop
Structured capture
Outcome extracted
SKUs, booking request, lead details, urgency
System push
Approved downstream update
ERP, CRM, EHR, Sheets, WhatsApp
Transcript log
Audit trail
Capture analytics
Escalation rules
Decision control
Every call leaves a visible operational state.
The buyer does not need to trust a black box. Each outcome routes through confidence, escalation, and approval states before anything downstream changes.
High confidence
Queue for approval
Captured order or booking is ready for human review.
Low confidence
Flag for correction
Ops sees transcript, missing fields, and retry reason.
Urgent or VIP
Warm handoff
Call transfers or alerts the right person with context.
Approved
Push to system
Only approved captures move into ERP, CRM, or EHR.
Two real products first
Start with the calls
we can handle today.
The website should lead with the working wedges: FMCG order capture and healthcare reception. The rest of the industry map becomes expansion, not the core proof.
Live solution
87 sec avg distributor call
Live solution
87 sec avg distributor call
Priya for FMCG order capture
Priya answers distributor calls, resolves spoken product names to SKUs, reads back the order, and queues it for ops approval before ERP push.
SKU-matched order capture
Distributor route context
Human approval queue
Pilot ready
0 calls pushed without review
Pilot ready
0 calls pushed without review
Aria for healthcare reception
Aria handles appointment requests, captures patient context, flags urgent calls, and alerts staff so the front desk stays focused on people in the clinic.
Appointment intake
Emergency escalation
Clinic-ready workflow
Trusted by India's leading businesses
Riverside DentalPrakash FMCGNovaCare ClinicsAG DistributorsBrightSmile DentalSunrise PharmaRiverside DentalPrakash FMCGNovaCare ClinicsAG DistributorsBrightSmile DentalSunrise PharmaRiverside DentalPrakash FMCGNovaCare ClinicsAG DistributorsBrightSmile DentalSunrise PharmaRiverside DentalPrakash FMCGNovaCare ClinicsAG DistributorsBrightSmile DentalSunrise Pharma
Voice AI conversations
Call workflows tuned for Indian operations teams.
Ops review workflow
Human review where AI-captured outcomes are approved before system push.
Healthcare front desk
Reception coverage for clinics and patient calls.
Human context
AI should make the phone feel more reliable, not less human.
Built around people
Voice AI for the messy, human reality of business calls.
The product is not a bot demo in isolation. It is a calmer phone line for the caller, a cleaner queue for the team, and a control surface for the manager who has to trust the outcome.
Caller
They speak naturally.
No app download, no new behaviour. A patient, distributor, or borrower calls the number they already know.
Team
Staff stay present.
The repetitive call is handled, but the human team still owns exceptions, approvals, and relationship moments.
Manager
Control stays visible.
Every capture has a transcript, status, owner, and downstream action so operations can trust the workflow.
Operator note
Indian businesses still close critical work over phone calls. VoiceAxis is built so no call disappears, no order is lost, and no staff member spends the day repeating the same intake script.
Working product video
Watch the order flow
before the dashboard.
A short distributor call walkthrough using the supplied video HTML, conversation scenes, and the same call-to-approval operating loop shown across the site.
What to watch
Caller
A distributor speaks naturally, with shorthand product names and no portal.
Agent
Priya confirms the order aloud before anything is marked captured.
Ops
The structured order moves into a human approval queue before ERP push.
The problem
Your customers
are calling.
Your team
can't keep up.
During peak hours, your telesales team misses 40% of calls. The orders that do come through still need manual entry. And your distributors — who've been calling the same number for years — are starting to route around you.
VoiceAxis closes that gap. Our AI answers every call, in your caller's language, captures the outcome with precision, and pushes it directly to your systems.
How it works →Peak-hour reality
Orders arrive in bursts, across territories, languages, and SKUs.
Inbound Call Pipeline
Live operational flow
Distributor calls the same number they always have
AI picks up in 1 ring. Speaks Hindi.
Order captured in 87 seconds
Pushed to ERP automatically
Visual proof
Real operating context,
not decorative AI chrome.
Use operational stock imagery for now, toned into the VoiceAxis palette. Final product screenshots can replace these frames once the capture set is polished.
Voice operations
High-volume call work, redesigned for AI-assisted operations.
Healthcare reception
Appointment intake, escalation, and patient follow-up workflows.
Distribution
FMCG order flow, territory calls, and route operations.
Order routing
Distributor demand and territory routing context.
Call operations
Human review and live monitoring remain in the loop.
Route operations
Territory demand, distributor routing, and order throughput.
Ops review
Weekly tuning based on transcripts, captures, and failures.
Controlled pilot
Launch a real call pilot in 72 hours.
This is not a six-month contact-centre transformation. We start with one call flow, one approval queue, and one measurable outcome your ops team can inspect every day.
72 hrs
Pilot environment ready
Day 1
Real calls can be monitored
0
ERP pushes without approval
Step 1
Connect or provision the phone number
Step 2
Load your SKU catalog, intake script, or appointment flow
Step 3
Configure languages, business hours, and escalation rules
Step 4
Route every capture into a human approval queue
Step 5
Review call logs, transcripts, and tuning opportunities weekly
Buyer questions
The trust questions
should be answered early.
These are the questions operations, sales, and IT teams ask before letting AI near a live phone line.
What happens if the AI misunderstands?
The capture is not pushed blindly. Low-confidence calls, disputed items, and every order or booking can sit in a human approval queue before downstream action.
Do callers need to change behaviour?
No. They call the same number and speak naturally. The workflow is designed for phone-first businesses, not portal adoption.
Can our team approve before ERP?
Yes. Approval is a core product surface. Ops can review, edit, retry, approve, or escalate before ERP, CRM, EHR, Sheets, or WhatsApp updates.
Can it speak Hindi and regional languages?
The FMCG workflow is designed around Hindi and regional-language ordering patterns, including shorthand product names and repeat distributor behaviour.
How fast can we go live?
A controlled pilot can be configured in 24-72 hours once the phone flow, catalog or intake form, and escalation rules are available.
When does a human take over?
Emergency, VIP, disputed, low-confidence, or out-of-script calls can transfer or be flagged with transcript context so staff do not start from zero.
Solutions for every
industry, every
use case.
Whether it's order capture, appointment booking, loan inquiry, or customer support — our platform is built for high-volume, high-stakes phone calls.
The platform
One platform.
Full lifecycle.
Configure your bot in hours. Deploy in 24 hours. Monitor every call live. Optimise weekly. No engineering team required.
1
CONFIGURE
Upload your catalog, intake form, or SKU list. Set language, agent name, business hours.
2
DEPLOY
Your phone number goes live in 24 hours. AI handles every inbound call from day one.
3
CAPTURE
Every order, booking, lead, or inquiry captured in real time. Timestamped. Logged.
4
REVIEW
Your team reviews the AI's captures before anything moves downstream. One click to approve.
5
OPTIMISE
Call logs, transcripts, and capture rate data let you tune the bot weekly without a developer.
Lifecycle control room
Monitor live calls, review load, and exception paths from one operating surface.
Stage
Configure
Stage
Capture
Stage
Approve
Approval queue
Captured orders wait for human sign-off before any ERP action.
0 auto-pushes
Weekly tuning
Transcripts, missed intents, and handoff notes improve the agent every week.
Ops owned
Human-in-the-loop
The visual layer now uses operational photography while the copy names the exact decisions buyers care about: review load, ERP push status, pending approvals, and weekly tuning.
Integrations
API-first,
ops-ready.
VoiceAxis sits between your phone lines, AI stack, and business systems so every call can become a structured order, booking, lead, or escalation.
Twilio
Exotel
Deepgram
Sarvam AI
ElevenLabs
Azure
Anthropic
Groq
Twilio
Exotel
Deepgram
Sarvam AI
ElevenLabs
Azure
Anthropic
Groq
Twilio
Exotel
Deepgram
Sarvam AI
ElevenLabs
Azure
Anthropic
Groq
Tally
Zoho
Google Sheets
WhatsApp
Dentrix
OpenDental
SendGrid
PostgreSQL
Tally
Zoho
Google Sheets
WhatsApp
Dentrix
OpenDental
SendGrid
PostgreSQL
Tally
Zoho
Google Sheets
WhatsApp
Dentrix
OpenDental
SendGrid
PostgreSQL
Built for enterprises
Enterprise-ready voice operations.
Operational controls buyers expect before they trust AI with high-volume phone workflows, regulated data, and downstream system updates.
Dedicated deployment support
We configure the pilot with your scripts, catalogs, business hours, and escalation rules before go-live.
Reserved voice capacity
Handle one call or a peak-hour surge without asking your ops team to staff for the worst minute of the week.
Role-based approvals
Captured outcomes stay in a human approval queue before ERP, CRM, or EHR updates are pushed.
Conversation guardrails
Intent checks, confirmation loops, and escalation rules keep the agent focused on the operational workflow.
Human handoff paths
Emergency, VIP, disputed, or low-confidence calls can transfer to the right person with context intact.
Compliance-ready controls
Audit trails, call transcripts, consent disclosure, and India-hosted infrastructure for regulated deployments.
What success looks like
One real call.
A structured order.
A controlled system push.
87 sec
Avg distributor order call
Caller gives shorthand SKU names, AI confirms, outcome is queued
2 SKUs
Captured from one live call
Mango Juice 1L and Masala Chips 50g resolved from natural speech
0
ERP pushes without approval
Human review is part of the workflow, not an afterthought
0
Language-ready call flows
Built around Hindi and regional-language ordering patterns
Built for security, privacy and operational control
Human approval controlsAudit trailDPDP-ready workflowsData residency optionsVendor DPA reviewNo card data by default
Ready to stop missing calls?
Book a 30-minute demo. We'll show you a live call — in your language, with your industry's real scenarios.
Book a Demo →Stay updated.
Product updates, case studies, and Voice AI insights for Indian businesses.