FMCG & DISTRIBUTION · PRIYA AGENT

Your distributors called. Three of them hung up.

Priya is an AI order-capture agent for FMCG companies. Captures distributor orders in Hindi and 7 regional languages, reads back the full order for confirmation, and pushes to your ERP — with human approval at every step.

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Distribution warehouse with FMCG cartons

FMCG operations

Distributor orders captured before they become missed revenue.

Live in Production

Coverage

24/7

Languages

Hindi + regional

Control

Human approval

Systems

ERP / CRM / EHR

Priya voice agent

Hear Priya before the demo.

Switch languages and play a recorded sample before the demo.

Recorded samples only. No live voice API runs in the browser.

Voice agents

Priya

FMCG order capture · Indian, direct, order-confirmation focused

Voice sample selected

Hindi sample

Recorded MP3
Priya

नमस्ते, मैं प्रिया, आपकी VoiceAxis ऑर्डर असिस्टेंट बोल रही हूं। आप अपना ऑर्डर बताइए, मैं उसे कन्फर्म करके approval queue में भेज दूंगी।

English meaning

Hello, this is Priya, your VoiceAxis order assistant. Tell me your order and I will confirm it before sending it to the approval queue.

Operations teammate taking a distributor order call

Monday, 10:12 AM · route orders arriving together

The distributor should not have to repeat a 12-SKU order because every rep is busy.

Role: Regional sales ops lead

Human workflow

The AI handles the call. Your people still own the relationship.

1

Distributor

The caller speaks in their usual shorthand.

Priya understands local SKU names, quantities, pack sizes, and repeats the order before capture.

Ops team

Approval stays human.

Orders land in a review queue where staff can edit, approve, retry ERP push, or call back when confidence is low.

Sales manager

Peak demand becomes visible.

Analytics show capture rate, hangups, order volume, route timing, and the products distributors actually ask for.

What peak-hour ordering actually looks like.

40% of calls missed at peak

Monday 10 AM. 40 distributors calling simultaneously. Your telesales team captures 60% on a good day.

Manual entry at 30% error rate

Orders that do get through still need 4 hours of manual ERP entry per rep, per day.

Wrong data, wrong forecasts

Missed orders mean your demand forecast is off. Your highest-volume routes are being under-served.

An actual distributor call. 87 seconds.

Distributor calls the same number they always have. Priya answers in Hindi.

Live Call · A G Enterprises

Duration: 0:87 · Order Autopilot

PriyaNamaste! Main VoiceAxis ka order assistant hoon. Aap apna order place kar sakte hain.
DistA G Enterprises bol raha hoon.
PriyaNamaste A G Enterprises ji! Aaj ka order batayein.
DistMango juice one litre teen carton, masala chips fifty gram das carton.
PriyaTheek hai. Teen carton Mango Juice 1L aur das carton Masala Chips 50g — kya yeh sahi hai?
DistHaan, sahi hai.
PriyaAapka order note ho gaya. Dhanyavaad!

Order captured: 2 SKUs · ERP push pending approval

Distributor product video

Watch Priya run the
full order flow.

A 75-second walkthrough using the distributor voice AI video structure, stock context, and the same approval workflow shown throughout the site.

What to watch

Caller

A distributor speaks naturally, with shorthand product names and no portal.

Agent

Priya confirms the order aloud before anything is marked captured.

Ops

The structured order moves into a human approval queue before ERP push.

Everything your team expects from an AI phone agent.

8 Indian Languages

Hindi, Marathi, Gujarati, Bengali, Telugu, Tamil, Kannada, Malayalam. Per-company language config. Changes take effect on the next call.

SKU Catalog Matching

Voice-to-SKU resolution from your catalog. Distributor says 'mango juice one litre' — Priya maps it to SKU MANGO-JUICE-1L.

Human Approval Queue

Every AI-captured order sits in your ops team's queue. Review, edit, approve. Nothing goes to ERP without a human sign-off.

ERP Integration

Push to Tally, Zoho, custom webhook, Google Sheets, or WhatsApp. One-click retry on push failures.

Live Monitor

Watch active calls in real time. See what the distributor said, what Priya said, how long the call has been going.

Analytics Dashboard

Capture rate, call volume, day/hour heatmap. See exactly when your distributors call — and when they hang up.

Works with your existing systems.

TwilioExotelSarvam AIGroqAnthropic ClaudeTallyZohoGoogle SheetsWhatsAppAzure

Live results

Measured where it matters.

94.2%

Order capture rate

87 sec

Avg call duration

8

Indian languages supported

45-day pilot. No IT. Live in 72 hours.

Send us your SKU list and distributor numbers. We provision a Twilio number and go live. If capture rate isn't above 85% by day 7, the pilot ends and you owe us nothing.

Start a Pilot →