Case studies

Two live wedges. One operating thesis.

VoiceAxis is live first where phone calls are frequent, repetitive, and still relationship-sensitive: healthcare reception and FMCG distributor ordering.

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FMCG live wedge

Priya captures distributor orders during peak call windows.

Distributors call the same number, speak naturally in Hindi or regional languages, and confirm the order aloud. Ops teams review every captured order before ERP push.

94.2%

Order capture rate

87 sec

Average distributor call

8

Indian languages supported

Local SKU shorthand mapped to catalog items.
Human approval queue before ERP action.
Peak-hour demand visible by route and territory.
Explore vertical
FMCG warehouse operations and distributor inventory

FMCG operations

Brand-toned operational context for the workflow. Final product screenshots can replace this frame later.

Healthcare live wedge

Aria answers patient calls when the front desk is busy.

Patients can request appointments after hours, staff receive complete handoffs, and urgent symptoms can route to configured escalation paths instead of voicemail.

4,200+

Patient calls handled

0

Calls missed in pilot flow

<4 min

Call to booking handoff

Appointment intent captured with patient context.
Emergency keyword routing for urgent calls.
Transcript and weekly digest for practice staff.
Explore vertical
Healthcare clinic reception and patient operations

Healthcare reception

Brand-toned operational context for the workflow. Final product screenshots can replace this frame later.

Shared workflow

Different industries.
Same control loop.

The value is not a single AI demo. It is a repeatable operating loop that fits each vertical.

01

Call arrives

The caller uses the same number, language, and phrasing they already use.

02

AI confirms

The agent reads back the order, appointment, lead, or issue before marking it captured.

03

Human reviews

Ops teams approve, edit, retry, or escalate before downstream systems are updated.

04

System learns

Call transcripts and analytics show what to tune the following week.

Working product video

Watch the FMCG case
become an order.

The supplied distributor product video is embedded as a working walkthrough, with the same confirmation and approval loop shown in the case study.

What to watch

Caller

A distributor speaks naturally, with shorthand product names and no portal.

Agent

Priya confirms the order aloud before anything is marked captured.

Ops

The structured order moves into a human approval queue before ERP push.

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